Shipping policy
Shipping & Delivery Policy
At My Mistify Store, we’re committed to providing a smooth, dependable, and hassle-free shopping experience. Please review the details below to understand how we handle shipping and delivery.
1. Shipping Locations
We ship worldwide, including:
- Canada & United States
- United Kingdom & Europe
- Australia & New Zealand
- Other international destinations (contact us if your country isn’t listed)
2. Estimated Delivery Times
- Canada & USA: 5–10 business days
- UK & Europe: 7–14 business days
- Australia & New Zealand: 7–14 business days
- Rest of World: 10–20 business days
Please note that delivery times are approximate and may be affected by customs, holidays, or unexpected delays.
3. Shipping Fees
Shipping costs are calculated at checkout based on your location and order weight.
We occasionally offer free shipping promotions, which will be clearly shown on our website.
4. Order Processing
Orders are processed within 1–3 business days after payment is confirmed.
Orders placed on weekends or holidays will be handled the next business day.
5. Shipping Carriers & Tracking
We work with trusted carriers such as Canada Post, USPS, DHL, FedEx, and UPS.
Once your order ships, you’ll receive a confirmation email with a tracking number so you can monitor your delivery.
6. Delays or Issues
If your order hasn’t arrived within the estimated timeframe, please reach out to our support team and we’ll be happy to assist you.